Discounted Wheel Warehouse Complaints and Reviews

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Discounted Wheel Warehouse
Main address: 1301 Burton 92831 Fullerton CA
1-800-901-6003, 714-422-3509, ,
  • 40+1 mobile complaints
  • $17.2K claimed losses
  • $420 average
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  • Nov 24
  • Equipment
  • Edmond, Oklahoma
  • Wheels
  • 7
  • REVIEW RATING 4/5

finally got a response from TWT they told me discounted wheels wearhouse is responsible for the defect to my wheels since they are the one who drilled and modified the wheels and when they done that they did not a good job and that voided the warranty, still waiting for discounted wheels wear house to solve the issues? its shame they blame the issues on the manufacturer and its cause by them also... Read more

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  • Nov 23
  • Equipment
  • Edmond, Oklahoma
  • Giovanna Wheels
  • 62
  • REVIEW RATING 5/5
Discounted Wheel Warehouse - Review from Edmond, Oklahoma
1 of 2

I purchased a set of Giovanna wheels from this guys and after 8 months the paint start peeling I contact them and send them a pictures but after going back and forth they told me wtwcorp Wich is Giovanna manufacturer denied my claim. I contact wtwcorp and it's been 2 weeks now and Iam not getting a respond after talking to the warranty department, whT a shame they take care of the big guys with... Read more

Was this review helpful? 0 0

Went on secure website, entered info next thing I no someone stole my credit card info made a fake credit card and stole all my money.this isn't a joke they are crooks l you want all your money stolen than this is the place to be Add comment

  • May 18
  • Health and Beauty
  • Custom Wheels
  • 2
  • 2
  • 232
  • REVIEW RATING 4/5

What a company! I'm totally surprised by their professionalism. They provide quality products as well as their customer service is truly amazing. They always help me if I have any issue. The guys from here are so friendly and helpful. While I first went to this place, they behaved so nicely with me and they answered all of my questions. They were able to make me understand about their offers and... Read more

Was this review helpful? 3 9

  • Apr 24
  • Equipment
  • Wheel Package
  • 240
  • REVIEW RATING 5/5

Purchased a wheel package and they shipped it with the wheels out of balance. I had them balanced and they said they don't guarantee balancing and will not compensate me. Read more

Was this review helpful? 2 0

  • Apr 08
  • Service Centers and Customer Services
  • Syracuse, New York
  • Rims
  • 579
  • REVIEW RATING 5/5

I Bought rims that took forever and when I did get them, I had tires mounted and just to find out 2 rims were not true. I called to let them know and provided them with pics, 1 rim also had initials on it. they told me to send them back I told them the boxes were destroyed. they said ok we will send the rims and for me to ship the bad ones back in same boxes. I get a call back a week later and... Read more

Was this review helpful? 2 0

  • Feb 12
  • Service Centers and Customer Services
  • Merced, California
  • Bad Customer Service
  • 1
  • 1
  • 429
  • REVIEW RATING 5/5

To Whom it May Concern: I have been attempting to resolve my situation with this company for over a week now. my order was supposed to ship next day yet I had never received it after multiple days... I then attempted to check into this matter by means of the tracking number provided by fed ex. I then found out that the order did in fact ship next day but to the wrong address. The order was... Read more

Was this review helpful? 1 4

  • Aug 19, 2013
  • Equipment
  • Fullerton, California
  • Nitto Tires
  • 349
  • REVIEW RATING 5/5

We purchased 2 new tires at $250 each + they charged us $190 for shipping. When we received the tires 8 weeks later the DOT code revealed the tires were 4 & 5 years old. we immediately contact DWW and where given a return authorization however had to pay another $90 (the actual cost of shipping) to return the tires to them. Once they received the tires we waited for a refund. After speaking... Read more

Was this review helpful? 4 1

  • Aug 06, 2013
  • Equipment
  • Cambria, California
  • Wheels And Tires
  • 195
  • REVIEW RATING 3/5

I purchased wheels and tires but didn't want them to mount them cause of the reviews, low and behold one tire is out of round, they asked me to take it back so they can check it but they determined the tire was fine and had me test drive it, but it was still bad and would not replace it. So I was forced to purchase one in order to prove them wrong and they took 7hrs to install it or till closing... Read more

Was this review helpful? 0 0

  • Jul 19, 2013
  • Equipment
  • New Tires
  • 105
  • REVIEW RATING 2/5

They say they no longer carry the same warranty provider. I spent 3 hours in their store complaining until they finally accepted they bad service.. When it comes to hinoring warranty they Fuken SUCK!!! They would n mount my tire even when the contract says mounting was included. They had cancelled ou with their warrant provider, they told me to go somewhere else because they no longer carry the... Read more

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