Discounted Wheel Warehouse Complaints and Reviews

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Discounted Wheel Warehouse
Main address: 1301 Burton 92831 Fullerton CA
1-800-901-6003, 714-422-3509, ,
  • 38+1 mobile complaints
  • $15.4K claimed losses
  • $396 average
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Went on secure website, entered info next thing I no someone stole my credit card info made a fake credit card and stole all my money.this isn't a joke they are crooks l you want all your money stolen than this is the place to be Add comment

     

  • May 18
  • Health and Beauty
  • Custom Wheels
  • 2
  • 2
  • 153

What a company! I'm totally surprised by their professionalism. They provide quality products as well as their customer service is truly amazing. They always help me if I have any issue. The guys from here are so friendly and helpful. While I first went to this place, they behaved so nicely with me and they answered all of my questions. They were able to make me understand about their offers and... Read more

Was this review helpful? 3 4

     

  • Apr 24
  • Equipment
  • Wheel Package
  • 146

Purchased a wheel package and they shipped it with the wheels out of balance. I had them balanced and they said they don't guarantee balancing and will not compensate me. Read more

Was this review helpful? 1 0

     

  • Apr 08
  • Service Centers and Customer Services
  • Syracuse, New York
  • Rims
  • 381

I Bought rims that took forever and when I did get them, I had tires mounted and just to find out 2 rims were not true. I called to let them know and provided them with pics, 1 rim also had initials on it. they told me to send them back I told them the boxes were destroyed. they said ok we will send the rims and for me to ship the bad ones back in same boxes. I get a call back a week later and... Read more

Was this review helpful? 1 0

     

  • Feb 12
  • Service Centers and Customer Services
  • Merced, California
  • Bad Customer Service
  • 1
  • 1
  • 335

To Whom it May Concern: I have been attempting to resolve my situation with this company for over a week now. my order was supposed to ship next day yet I had never received it after multiple days... I then attempted to check into this matter by means of the tracking number provided by fed ex. I then found out that the order did in fact ship next day but to the wrong address. The order was... Read more

Was this review helpful? 0 3

     

  • Aug 19, 2013
  • Equipment
  • Fullerton, California
  • Nitto Tires
  • 243

We purchased 2 new tires at $250 each + they charged us $190 for shipping. When we received the tires 8 weeks later the DOT code revealed the tires were 4 & 5 years old. we immediately contact DWW and where given a return authorization however had to pay another $90 (the actual cost of shipping) to return the tires to them. Once they received the tires we waited for a refund. After speaking... Read more

Was this review helpful? 0 1

     

  • Aug 06, 2013
  • Equipment
  • Cambria, California
  • Wheels And Tires
  • 158

I purchased wheels and tires but didn't want them to mount them cause of the reviews, low and behold one tire is out of round, they asked me to take it back so they can check it but they determined the tire was fine and had me test drive it, but it was still bad and would not replace it. So I was forced to purchase one in order to prove them wrong and they took 7hrs to install it or till closing... Read more

Was this review helpful? 0 0

     

  • Jul 19, 2013
  • Equipment
  • New Tires
  • 85

They say they no longer carry the same warranty provider. I spent 3 hours in their store complaining until they finally accepted they bad service.. When it comes to hinoring warranty they Fuken SUCK!!! They would n mount my tire even when the contract says mounting was included. They had cancelled ou with their warrant provider, they told me to go somewhere else because they no longer carry the... Read more

Was this review helpful? 0 0

     

  • May 16, 2013
  • Equipment
  • Vancouver, British Columbia
  • Tire Purchase
  • 68

I bought 4 tires and 4 rims. One of the tires was out of round so I returned it in Nov/12. It is now May 16/13 and I still do not have a refund. I have spent hours on the phone with them and them always make promises such as they will phone me back, send me a cheque, etc. and they never do. They seem to be chronic liars. Buy your tires elsewhere because these people cannot be trusted. There... Read more

Was this review helpful? 0 0

     

  • Mar 11, 2013
  • Equipment
  • Ludwigshafen Am Rhein, Rheinland-Pfalz
  • Old Tires
  • 110

We ordered a set of tires as they were a great price. The clerk promised Priority mail-did not happen. Next the tires arrived 6 weeks later AND THEY WERE FOUR YEARS OLD! According to National Safety tires are declining in safety and should be replaced on the 6th year no matter what the wear. We prompptly called to send back, fought for days, got a return authorization and have been waiting TWO... Read more

Was this review helpful? 0 0
 
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