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1.7 Based on 13 reviews
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  • Customers like
    • Good customer service 2
    • Competitive prices 1
  • Customers don't like
    • Super poor quality 1
    • Terrible retun policy and customer service 1
    • There customer service 1
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Absolutely fantastic customer service from Micah!! ALWAYS has a bright and outgoing attitude and makes shopping with Discounted Wheel Warehouse that much easier. Literally ordered 2 tires from the shop last year and was so grateful for the awesome service and great discounted prices that I saved Micah's direct number and ordered from the shop again a year later for 2 replacement tires. Even when the tire that I was looking for was discontinued,... Read more

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Make sure you look at and read there return policy carefully.. The charge a $60.00 handling fee, and 25% restocking fee on returned items .. I purchase a rim from them, the rim is still in the box never even opened it . They want to charge all this money just to return a brand new item.. They have the rudest customer service reps i have ever dealt with.. I would not advise my worst enemy to purchase anything from this company... Stay clear... Read more

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Pathetic! Bought some wheels. Email said they were in stock. Called 2 days later to check on status and was told they weren't in stock and it would be in a week later. That week came and gone and still no wheels. Was told it would be another week. I cancelled the order. Will never use again

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Discounted Wheel Warehouse - THESE RIMS WILL KILL SOMEBODY
1 of 3

I have had my rims for 2 months and less than 3k miles. Just a few hours ago, while driving, I heard a loud sound and my car jerked over to the right. Luckily for me, I was only driving approximately 30 mph, possibly less because I was slowing to make my turn, but I still struggled to gain control of the vehicle and nearly missed hitting other vehicles that were on the road. As I slowed to a stop, I realized that I was riding on the rim. I... Read more

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I bought wheels and the salesman practically told me i was buying locking lug nuts for $20 extra. I didn't mind that much i moreso laughed at how he pushed it on me but then i get my wheels delivered, no lugs anywhere! Ok accidenta happen, i call them to tell them i didnt get the lug nuts. The person on the phone apologized and said theyd next day air mail them to me, i got a confirmation email that i would have them within 3 days by 8pm (next... Read more

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i purchased 4 new performance tires from this company and had them installed. after less than 20 miles one of the tires inside side walls blew out. i could put my thumb thru the hole easily. I had not hit anything in the road and had driven on only smooth paved surfaces ( not hard to do in 20 miles). i called Discounted Wheel Warehouse and was pretty much dismissed. the girls i talked to said it was not their problem and that i should have a... Read more

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I ordered tires nitto 245/40zr 18, I received one with the wrong size. after sending emails and phone calls for 4 days, I finally got to speak to a manager. she said they would send me a link to return the wrong tire. that never happened, the next day I called again, the manager said I would have to wait a couple a weeks for the correct tire and I would have to pay to return tire and pay a restocking fee. I ordered the correct size and I am told... Read more

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My experience has been bad i ordered my wheels aug 4 have not received them yet i have been a tracking for fed ex yet in still the wheels and tires qas not shipped im not happy hate i ever shopped with thus company .

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Sara is a horrible manager and worthless trainer. I was told by another employee that I'm the 6th or 7th person to go through the position I was hired for. She spends two hours verbally training you and clicking through programs fast. She then brings you a stack of papers about a foot high and says you better get these done before 3pm or the money we miss out on comes out of your check. Forget about asking questions! I have not been paid... Read more

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Discounted Wheel Warehouse - Disappointed With Product Quality
1 of 2

Corporate HQ, On 30 Jun 2015, I order two Nankang AS-1 225/45/R18 tires for my Subaru Forester AWD (order # 67622). They arrived Tue 07 Jul 2015. Dissatisfied with the tread quality, I phoned DWW on 11 Jul to request a refund / exchange. I spoke first with Linda or Lydia, who asked me to submit pictures of the inferior tread to Katie, the mgr., which I did on 17 Jul. I also submitted a picture of one of the tires currently mounted on my... Read more

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