Submit ›
or
1.7 Based on 14 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Good customer service 2
    • Competitive prices 1
  • Customers don't like
    • Super poor quality 2
    • Terrible retun policy and customer service 1
    • There customer service 1
Advanced
search
loading...
More Less

This place is a RIP,OFF! They sell wheels they say they make and own but are china junk. They have cheap center caps that fall out when wheels get hot. When you call for warranty they say you put in wrong, How is that possible? They are cheap plastic with tin cover. After fighting with them and reporting them to BBB California attorney general they sent me 3. I had to silicone them in so they would not fall out. Now the paint is flaking off .I... Read more

Was this review helpful? 0 0

I have ordered a set of wheels on their website, received confirmation email and a phone call saying the wheels were in stock and they would call me and email me once they were loaded to ship. That was two weeks ago! Today I received a voicemail saying the wheels I ordered are actually not in stock any longer, after being confirmed that that were just one week ago by the same repersinative, Eagar. He told me had sent an email and was awaiting... Read more

Was this review helpful? 0 0

I ordered one set, and was misled* into buying a "better" one, when in reality they didn't have the first one in stock (*persuading me to buy a different size). I tried to change my order, disregarding the advice, Minutes after they ordered a completely different product for me, and the rep said he couldn't do that. Disregarding my choice for something else, and using all sorts of what i Know are lies (as i know what i am doing with my... Read more

Was this review helpful? 0 0

After ordering some rims got a call a week later saying the rims were damaged and they were the last set. A week after the refund was confirmed got a call saying the refund was being processed. The worst experience I've ever had with a business. I advise any and everyone to stay away from this company. HORRIBLE

Add comment

Absolutely fantastic customer service from Micah!! ALWAYS has a bright and outgoing attitude and makes shopping with Discounted Wheel Warehouse that much easier. Literally ordered 2 tires from the shop last year and was so grateful for the awesome service and great discounted prices that I saved Micah's direct number and ordered from the shop again a year later for 2 replacement tires. Even when the tire that I was looking for was discontinued,... Read more

Was this review helpful? 0 0

Make sure you look at and read there return policy carefully.. The charge a $60.00 handling fee, and 25% restocking fee on returned items .. I purchase a rim from them, the rim is still in the box never even opened it . They want to charge all this money just to return a brand new item.. They have the rudest customer service reps i have ever dealt with.. I would not advise my worst enemy to purchase anything from this company... Stay clear... Read more

Was this review helpful? 1 0

Pathetic! Bought some wheels. Email said they were in stock. Called 2 days later to check on status and was told they weren't in stock and it would be in a week later. That week came and gone and still no wheels. Was told it would be another week. I cancelled the order. Will never use again

Add comment
Discounted Wheel Warehouse - THESE RIMS WILL KILL SOMEBODY
1 of 3

I have had my rims for 2 months and less than 3k miles. Just a few hours ago, while driving, I heard a loud sound and my car jerked over to the right. Luckily for me, I was only driving approximately 30 mph, possibly less because I was slowing to make my turn, but I still struggled to gain control of the vehicle and nearly missed hitting other vehicles that were on the road. As I slowed to a stop, I realized that I was riding on the rim. I... Read more

Was this review helpful? 0 0

I bought wheels and the salesman practically told me i was buying locking lug nuts for $20 extra. I didn't mind that much i moreso laughed at how he pushed it on me but then i get my wheels delivered, no lugs anywhere! Ok accidenta happen, i call them to tell them i didnt get the lug nuts. The person on the phone apologized and said theyd next day air mail them to me, i got a confirmation email that i would have them within 3 days by 8pm (next... Read more

Was this review helpful? 1 0

i purchased 4 new performance tires from this company and had them installed. after less than 20 miles one of the tires inside side walls blew out. i could put my thumb thru the hole easily. I had not hit anything in the road and had driven on only smooth paved surfaces ( not hard to do in 20 miles). i called Discounted Wheel Warehouse and was pretty much dismissed. the girls i talked to said it was not their problem and that i should have a... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Discounted Wheel Warehouse.
Filing a new complaint about
×