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1.4
Details
Ordered 5/6/2018. Got the run around son when it was shipping. Today is 5/26/18 and after manager guaranteed he would personal handle I still don’t have my order correct. After waiting past the promise time and over 20 calls which take at least 15 mins and more to get...
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1 comment
Anonymous
#1498246

Ordered Wheels and tires mounted and it took like 3 weeks to get to me and then the tires get here and the centerpieces for the wheels are scratched up because they didn’t wrap them up inside one of the rims called and text them pictures no one never got back with me. I had to keep calling for 5 days before I got an answer.

They only offered 20% off the rim and I received a check for $50. Customer sucks!!!!

They keep you on hold for ever more than 20 minutes. Never again!!!!!

Review
#1264909 Review #1264909 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Not as described/ advertised
1.6
Details
I ordered two tires and received the wrong ones. I sent them back expecting an email or call saying sorry our mistake at the very least. Heard nothing for 5 days. Good luck waiting less than 25 min every single time you call by the way. I call and the lady said the...
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Review
#1262677 Review #1262677 is a subjective opinion of poster.
Product
Tires
Reason of review
Return, Exchange or Cancellation Policy

Discounted Wheel Warehouse - Want your money when they have no rims in stock, a joke

1.0
Details
Sent 1000$ then told 3 weeks later rims were not in stock, rude, rediculous.
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Review
#1261424 Review #1261424 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Customer Care
Reason of review
Order processing issue
5.0
Details
Called in to Sales Rep and they helped me with everything ordered for my brand new Chevy camaro zl1 and needed wheels and tires at a fairly decent price, pointed me to lexani wheels and bfg comp 2 tires i was extremely pleased and will definitely order again and will...
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Review
#1259816 Review #1259816 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Sales Representative
Reason of review
Good customer service
5.0
Details
Purchased wheels and tires for my Ford Mustang GT. The rep was great and knowledgeable and helped me walk through the whole process as i do not know much about fitment etc. All i wanted was my car to look good. As promised I got my product in a timely manner....
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Review
#1259329 Review #1259329 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Customer Care
Reason of review
Good customer service
1.4
Details
I ordered 4 - 18” chrome wheels, lug nuts and sensors for a 2018 Sierra 2500. They sent 3 -18” and 1 - 17” wheels. They made me pay for another 18” and return the 17” and I have not received the credit for it. This took well over 30 days before I had 4 - 18” wheels to...
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Review
#1257621 Review #1257621 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Cons
  • Brutal
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
Tags
  • Wheels
1.0
Details
I ordered a complete wheel and tires set from this company. Unfortunately, one of the wheel is defective and ive been to four tire professional that all said the wheel is bent. Ive tried calling and emails for the last 4 weeks and no one answers the phone. I've spent...
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1 comment
Anonymous
#1480914

As soon as they know they are in the wrong they will block your number, use a blocked number yourself to call and magically it went through. I had to send Paypal after them, brutal.

They lie, do not answer emails, you will wait on hold for over an hour. Not worth the $400 cheaper than their competition, spend more if you value your time.

Review
#1254673 Review #1254673 is a subjective opinion of poster.
Product
Wheel
Reason of review
Damaged or defective
1.4
Details
Hello there. I wanted to wait until I received my replacement wheels and made sure they fit before I wrote this. I'm sure you'll understand. On march 25th, I paid almost $1,500 for a set of Strada Moda wheels, and tires package through Troy. (order #90543) Two days...
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2 comments
Anonymous
#1481993

They are the biggest scammers I ever met when it comes to wheels, that whole place should be locked up for fraud. I wish I lived closer to kick the *^#* out of them!!!!!!!

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Review
#1252211 Review #1252211 is a subjective opinion of poster.
Product
Wheel
Cons
  • Anything about them except mike leggett
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
1.0
Details
What a joke! I ordered a tire for my 2012 Ford Edge Sport. It said that the tire was in stock and to proceed with my order. 10 days later they contacted me saying that they needed information- TEN---- I gave them the information they charged my card. Another week went...
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Review
#1250166 Review #1250166 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Customer Care
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund

Discounted Wheel Warehouse - Poor quality

1.0
Details
I purchased 4 wheels and tires sept/2017 the clear coat on one of the wheels has pealed off and the wheel is corroding. Not even a year old. Sent emails to the company and no one will get back to me. Will not refer a soul to this company. They do not think about there customers after the sale.
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Review
#1246369 Review #1246369 is a subjective opinion of poster.
Product
Wheel
Reason of review
Bad quality