New Reviewer

Very poor

Bought 4 rims,after the date i was suppose to get them had past i called she said it would be 2 more weeks because there machine broke that drills the lug bolts when i finally got them the lug holes looked like they were drilled by hand not polished after and all center caps were broke.will never buy here again,already paid 400.00 and 86.00 to mount them so i have *** wheels with no caps.its not worth the energy to ship back ive been on hold for over an hour to get new caps gave i finally gave up will buy my caps from someone else and just deal i guess
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ID
#1234813 Review #1234813 is a subjective opinion of poster.
Location
Fullerton, California
Pros
  • Never again
Cons
  • Very poor
  • Just took my money and gave me a headache
Reason of review
Bad quality
Loss
$486
Preferred solution
Price reduction
New Reviewer

Does not support customers

I bought tires and wheels from DWW for my vehicle. The wheels looked good and arrived in a timely manner, HOWEVER none of the wheels fit my vehicle. The center bore was 1/4" too small on all 4 wheels and the bolthole pattern was wrong on at least one. I took measurements and photos and provided them and a drawing to Dan, the Customer Service Sup. He said he needed to perform his due diligence and verify they were wrong. I am a Mech E and machinist so I am confident my measurements are correct. He promised to call back several times but never did. I gave DWW every chance to correct their mistake, yet they did nothing. Luckily, the credit card I used investigated the dispute and returned my money. But I will never do business with DWW again, and urge no one else to.
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ID
#1231742 Review #1231742 is a subjective opinion of poster.
Location
Fullerton, California
Reason of review
Not as described/ advertised
New Reviewer

The worst customer service in the world!!!!!

I ordered 4 19 inch rims, never received an email confirmation. Then i called they put me on hold for more than an hour, finally got in contact with the sells rep. Website says 7 bussiness days to receive shipment, then i call back 9 days later after not getting the item. Thats where im told it takes 45 days because they dont have it in stock and have to make the item . i lost it and canceled my order. The part that pissed me off the most, it took the a month and a half to give me my refund. The worst company thats out there...never agian....i would wish my worst enemy to deal with them..disgusting constomer service!!! No integrity. Smh
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ID
#1226796 Review #1226796 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

*** Service

Not a good company to order from....
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ID
#1223902 Review #1223902 is a subjective opinion of poster.
Reason of review
Bad quality

Lets do something about this

I want to start a class action law suit against them. Companies should not be allowed to get away with this. I ordered wheels it took me over a week to get them after they have already taken my money, the wheels finally get here and they don't fit on my car. Now they...
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4 comments
#1507500

I'm in with doing something about this company. I don't have time to typemy issues I've had but they are the same as e eryone else.

Danny at discounted wheel warehouse is terrible. The whole team there is.

Very bad company. DON'T BUY FROM THEM!!!

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ID
#1220656 Review #1220656 is a subjective opinion of poster.
Reason of review
Order processing issue
New Reviewer

Horrible service

I ordered a set of wheels and tires, took forever for them to ship and once I got them, one of the wheels had a cracked center cap and missing valve stem sleeve and cap, and now they aren't going to send me a new one to replace
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2 comments
#1453417

I want to start a class action law suit against them. Companies should not be allowed to get away with this.

They have been giving me the run around too, but were so fast to respond when i was purchasing. They need to be held accountable for all their bad practices .

We need to all do something about this. Enough is enough

#1453516
@PissedConsumer1453417

I also had to take mine to get re-balanced. My truck shook bad after I installed them. Both fronts we're way out of balance

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ID
#1219433 Review #1219433 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Bad tires. Horrible Customer Service... SO far atleast.