Discounted Wheel Warehouse
Reviews and Complaints
Reviews Chart
$41.9K
CLAIMED LOSSES
171
TOTAL REVIEWS
57.4K
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Discounted Wheel Warehouse - *** Service
Not a good company to order from....
ID
Reason of review
Bad quality
I want to start a class action law suit against them. Companies should not be allowed to get away with this. I ordered wheels it took me over a week to get them after they have already taken my money, the wheels finally get here and they don't fit on my car. Now they...
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4 comments
I'm in with doing something about this company. I don't have time to typemy issues I've had but they are the same as e eryone else.
Danny at discounted wheel warehouse is terrible. The whole team there is.
Very bad company. DON'T BUY FROM THEM!!!
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ID
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue
I ordered a set of wheels and tires, took forever for them to ship and once I got them, one of the wheels had a cracked center cap and missing valve stem sleeve and cap, and now they aren't going to send me a new one to replace
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2 comments
I want to start a class action law suit against them. Companies should not be allowed to get away with this.
They have been giving me the run around too, but were so fast to respond when i was purchasing. They need to be held accountable for all their bad practices .
We need to all do something about this. Enough is enough
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ID
Reason of review
Return, Exchange or Cancellation Policy
Just recieved four new tires for my chrysler 300. We had them mounted, balanced with a full alignment. Anything over 50mph wobbles BAD. The service center says the tires are faulty and should be thrown away. I have been trying to contact someone for the last 2 hours...
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ID
Service
Discounted Wheel Warehouse Customer Care
Pros
- Never again
Cons
- Unprofessional demeanor
Reason of review
Poor customer service
Loss
$991
Preferred solution
Full refund
Discounted Wheel Warehouse - Tire and wheel package
I am not sure what all the bad reviews are all about. I ordered a tire and wheel package using the website. Other than the fact that the set took about 2 weeks to get I had no issues. The wheels were correct, in perfect condition, the tires were mounted and balanced properly. I have no complaints.
ID
Reason of review
Good quality
Discounted Wheel Warehouse - TERRIBLE !!
ordered tires in the beginning of march, said to be delivered march 7th. it’s now 15 days later & still no shipping info. called 9 times in the last 4 days just to be put on hold for HOURS & told the vendor is “not at the desk” “closed” or “not able to speak” and that they will call back. biggest joke of a company EVER!! calling my bank tomorrow and getting my 900 dollars back bc this is bs! NEVER ORDER TIRES FROM HERE!!!!
ID
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue
Discounted Wheel Warehouse - Fluke!
I ordered a set of 4 tires and rims from this place totaling up to over $1100 dollars and for weeks I was told that they were going to get shipped and it’s been 6 weeks now! I called every week to check the status and was told over and over “oh it’s just been a delay in shipping.”, “we have the tires here but the rims have to get shipped to us from Atlanta”, “they’re scheduled to ship Monday and it takes 3-4 days to ship to your location.” STILL NO RIMS OR TIRES!!!! Not to mention you have to call 10 times to get someone to pickup the phone, and sometimes they would send me to voicemail over and over and 10-20 minute hold times!! Danny ext. 970 is a liar!! But the best part after all of this I canceled the order today and Danny has the nerve to tell me I have to pay “a 20% restocking fee”!!! LMAO These people are scammers and need to be shutdown!!! Don’t shop with them, especially if you live in a different state!!!!!
1 comment
ID
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue
This company is a scam - they took money immediately then called to say the tires weren’t in stock and asked me to order different tires that were more expensive and then they would expedite them that day. It’s been two weeks and still no tires and when you call no one...
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ID
Service
Discounted Wheel Warehouse Customer Care
Reason of review
Order processing issue
Discounted Wheel Warehouse - Awful place. Don’t buy here.
Ordered tires and they were lightning fast to take the money. Wait a week and the shipping still hasn’t happened so I call and they say they don’t have the tires in stock but I can get another set. He said that’s fine and hung up immediately. Tried to get ahold of them and now I can only leave a message. What the *** how can people get away with this.
1 comment
ID
Service
Discounted Wheel Warehouse Customer Care
Reason of review
Order processing issue
By far this is the worse Wheel company that I ever dealt with. Before placing my orders I check for poor reviews. Even tho I read all of the negative reviews and decide to go ahead and give them a shot because of the reasonable pricing. Guest what I was *** wrong, this...
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ID
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue
Ordered wheels and paid. A week goes by and no shipment info is given even though I paid extra for shipping. After a week I start calling. After an eternity on hold I get told they are transferring me to another specialist only to be on hold again for an hour. This...
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ID
Service
Discounted Wheel Warehouse Shipping Service
Pros
- Never again
Cons
- Fraudulent shipping charges
- Not getting what i paid for
- No updates when major order status changes occur
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
Discounted Wheel Warehouse - Mayhem chrome wheels rusted out in 2 months.
2 months rusted out and pitted. Went to a metal guy he told me the chrome was probably from china. I have friends with chrome wheels 2 years old and no rust. Wheel warehouse wouldn’t call me back on hold for 30 minutes or more 7 times. Wouldn’t do anything for me when I finally got hold of someone.
ID
Product
Mayhem Wheels Wheel
Reason of review
Bad quality
Discounted Wheel Warehouse - Horrible still haven’t got my rims it’s been over a month
I can not get a hold of them to see why my rims are not here yet I’ve emailed and called them with no answer so far
ID
Location
Fullerton, California
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue
Discounted Wheel Warehouse - Bad customer service
Took them 2 weeks to prosses my order
ID
Reason of review
Order processing issue
Discounted Wheel Warehouse - Ripped Off 5 times Damaged Wheels
Are machines are down .... Your wheels are locked up on another CNC shop .... Shells are bad replace again.... Wheels are damaged and painted over to hide damage hoping we would not see it ??? Back a6th time to get $$ Back and originals put back on ? REALLY
1 comment
ID
Location
Fullerton, California
Reason of review
Damaged or defective
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I ordered $700 for rims Jan 15th they took my money and no rims. Called twice a week and no one usually answers.I used a different # and they answer. then when they see you are not a new customer they transfer you to Danny and more music.9 weeks now.