Discounted Wheel Warehouse
Reviews and Complaints
Horrible still haven’t got my rims it’s been over a month
Ripped Off 5 times Damaged Wheels
Buyer Beware
ordered Tires and Wheels from these crooks when i placed my order they were on top of the phone ready to answer they were real quick to take my order charge my credit card and so called pulled my order then 3 days later havent seen any shipment information so i thought i would call and check could not get nobody to answer my calls tried to email Eddie the guy i delt with and the email came back unknown adreass had a phone number in one of those emails to call for support and it said it was a non working number then i finally got in touch with someone to cancel my order charged me 20% restocking charge for something that was not even ready to ship just so you dont get screwed like me buy somewere else.
- General lack of good business practices
Preferred solution: Full refund
TERRIBLE !!
Tire and wheel package
Horrible
This company is a scam - they took money immediately then called to say the tires weren’t in stock and asked me to order different tires that were more expensive and then they would expedite them that day. It’s been two weeks and still no tires and when you call no one answers.
I waited on hold 2 separate times once for 45 minutes and once for 35 minutes both times to be hung up on. I also called a direct extension to one of the employees and left several messages and no returned call. They don’t respond to emails either.
They take your money and never send the product! DO NOT PURCHASE THROUGH THIS COMPANY!
Won’t honer the quote
Crap!
Only the sale matters
Total Fraud
I ordered 4 tires from them, for $1035, then I had to change the order to 5 tires. Mike told me the shipping would increase from $110 to 600!
I cancelled my order. They sent an email stating my order was cancelled, and the refund has been sent. The refund they allegedly sent was only for $835! It hasn't been sent... when I tried to call the number Mike listed for customer service, it turned out to be a directory assistance number! I tracked them down through BBB. Now they wont answer the phone.
UPDATE, fraud charges have been filed.
RUN FOREST, RUN!
THESE GUYS HAVE AN F RATING WITH BBB- NOW I SEE WHY!!!
- Fraudulent shipping charges
- Return policy is a total rip off
- General lack of good business practices
Preferred solution: Full refund
Missing part of order and can’t get refund or anyone to answer calls
Not a good company to do business with. I placed an order in December and finally received it in February.
I took my wheel to have installed only to be told the TPMS sensors were not installed on wheels. I tried to contact them multiple time with no success. When I did get someone I was told to take to a different location to have them check it. I did and was told they were not there.
When I tried to call back it took three days to finally get someone and I was told they would send refund after processing it. Well it’s been a week and now no one will answer the phone. I’m looking to go legal with this and I have contacted ted my credit card company to dispute the charges.
I can’t understand how anyone can run a business by giving customers the run around and not answering or returning calls. A negative 10 stars for me.
- Not getting what i paid for
Preferred solution: Price reduction
Discounted wheel warehouse is a bunch of scammers! Stay away
I ordered tires and wheels for my truck. I told Micah that I had a lift on my truck and need the offset to fit.
He said no problem. I get my wheels and the offset is wrong, so I have been trying to exchange them for two weeks now. They put you on hold, don’t answer texts, don’t answer e-mails and never call back when they say they will. I ‘m stuck with the wrong wheels and had to go to Les Schwab to get them.
I paid a little more, but Les Scwabs service is unbeatable.
will never ever buy from discounted cheating lieing Scammer wheels warehouse again! Everything they say bad here is true!
How Are They Still In Business?
WORST CUSTOMER SERVICE EVER. Website misrepresents
2 different days. 2 different problems.
First day got completely through the sale, gave my credit card info and then was told that the rim on the website was the wrong name and picture. The rim was discontinued and not sold anymore. Second day, called in placed the order for the rim. Got completely through the sale and even have the invoice with pricing after the sale.
Got a phone call about 3 hours later stating they had listed the wrong price on their website and would not sell it to me at the advertised price. Wanted me to pay more! I said no, I had already completed the order with sold invoice and everything. They WOULD NOT honor it and cancelled my order!
I told them it is illegal to advertise and not honor it, especially after the sale has been completed. I am very upset with this whole situation.
Terrible encounter, they care about nobody
- Prev
- 1
- ...
- 4
- 5
- 6
- 7
- 8
- ...
- 12
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I want to start a class action law suit against them. Companies should not be allowed to get away with this.
I ordered wheels it took me over a week to get them after they have already taken my money, the wheels finally get here and they don't fit on my car.
Now they are giving me the run around. It makes me sick that they have done such bad business with so many people.