Just recieved four new tires for my chrysler 300. We had them mounted, balanced with a full alignment. Anything over 50mph wobbles BAD. The service center says the tires are faulty and should be thrown away. I have been trying to contact someone for the last 2 hours stuck in a voicemail loop!!!!
One man did answer here is how the conversation went.
Me: Huh hello? "silently thinking I called a wrong number judging by the thuggish plain hello"
Me: Started to explain the bad tires.
Him: Wrong department.
Me: I kno, but you are the only one that will answer... dont transfer me please!!!!
Him: Transferred me right back into the *** voicmail loop!!!!!!
HOLY *** so I get home and try live chat... NOTHING.... Ive emailed... Going to try and wait patiently but im sure this is some under employed *** and ill probally be fighting for my refund.
Product or Service Mentioned: Discounted Wheel Warehouse Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $991.
Preferred solution: Full refund.
Discounted Wheel Warehouse Pros: Never again.
Discounted Wheel Warehouse Cons: Unprofessional demeanor.