Product: Discounted Wheel Warehouse Customer Care Clear all filters (10 of 10 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
They don't have negative stars for the review otherwise that's what they would get. I should have checked reviews before attempting to buy through them. I placed order on 4/18/18, to this day no contact, no responses and no follow-ups. 4/18/18 I ordered and email...
Read more
Product
Discounted Wheel Warehouse Customer Care
#1246143
Reply to reviews
Just recieved four new tires for my chrysler 300. We had them mounted, balanced with a full alignment. Anything over 50mph wobbles BAD. The service center says the tires are faulty and should be thrown away. I have been trying to contact someone for the last 2 hours...
Read more
1.0
Product
Discounted Wheel Warehouse Customer Care
I liked
  • Never again
I didn't like
  • Unprofessional demeanor
#1217631
Reply to reviews
This company is a scam - they took money immediately then called to say the tires weren’t in stock and asked me to order different tires that were more expensive and then they would expedite them that day.It’s been two weeks and still no tires and when you call no one...
Read more
1.0
Product
Discounted Wheel Warehouse Customer Care
#1211909
Reply to reviews
Ordered tires and they were lightning fast to take the money.Wait a week and the shipping still hasn’t happened so I call and they say they don’t have the tires in stock but I can get another set. He said that’s fine and hung up immediately. Tried to get ahold of them...
Read more
Anonymous
Paule

I want to start a class action law suit against them. Companies should not be allowed to get away with this. I ordered wheels it took me over a week to get them after they hav...

1.1
Product
Discounted Wheel Warehouse Customer Care
#1211903
Reply to reviews
Ordered a tire for a customer on Feb 8th. I called for status on Feb 21st. Stayed on hold multiple occasions fo 30 min or more. Sent emails and no reply. Called an L/M for Mike the salesman and no return call. They do not have the tire and I am angry that they did not...
Read more
Anonymous
William

You tried to cheap out and this is what happens -- Discounted Wheel Warehouse ?

1.0
Product
Discounted Wheel Warehouse Customer Care
I liked
  • Never again
I didn't like
  • Massive wait times when calling
  • No feedback whatsoever unless constantly called
  • Just took my money and gave me a headache
#1199498
Reply to reviews
Show

Discounted Wheel Warehouse - Only the sale matters

My tpms sensors gave out within a year. They stated they dont give warranties yet their website states 2yrs on wheels and 3 on tires. Besides that, dealing with their "customer sevice" was awful. The only calls that go through are the sales one...let that sink in. Never again, I'll be going back to TireRack.
3.2
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Discounted Wheel Warehouse Customer Care
#1199170
Reply to reviews
I ordered 4 tires from them, for $1035, then I had to change the order to 5 tires. Mike told me the shipping would increase from $110 to 600! I cancelled my order. They sent an email stating my order was cancelled, and the refund has been sent. The refund they...
Read more
1.0
Product
Discounted Wheel Warehouse Customer Care
I didn't like
  • Return policy is a total rip off
  • Fraudulent shipping charges
  • General lack of good business practices
#1195325
Reply to reviews
I ordered tires and wheels for my truck.I told Micah that I had a lift on my truck and need the offset to fit. He said no problem. I get my wheels and the offset is wrong, so I have been trying to exchange them for two weeks now. They put you on hold, don’t answer...
Read more
Anonymous
Ramiro

Well know that because of your review and many others, they have lost my business. I needed 4 tires for my truck thats 1000.00 in revenue loss for them and also 4 rims and ti...

Product
Discounted Wheel Warehouse Customer Care
#1190059
Reply to reviews
I ended up having to buy the tire from another vendor because I didn't know if or when my tire from Discounted wheel warehouse would show up. I was desperate because I was rolling around on my spare for 10 days . It finally showed up and now I'm stuck with a extra...
Read more
2.3
Product
Discounted Wheel Warehouse Customer Care
#1133951
Reply to reviews
Bought a set of Gianelle Topaz 22" wheels for my range rover.Everything about the transaction through installation was great. That was until I had a warranty issue. About 3 months after installing the wheels the center cap logo came off. I called about it 3 months...
Read more
1.0
Product
Discounted Wheel Warehouse Customer Care
#1061474
Reply to reviews