Product: Discounted Wheel Warehouse Shipping Service Clear all filters (35 of 35 reviews match)
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Had purchased a couple different sets of rims and tires over the years from them and I must say that each time their customer service got worse and worse, the last deal many of the items they have listed not in stock they change the price three different times change...
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Review
#1371662 Review #1371662 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Pricing issue
1.6
Details

Update by user Oct 22, 2018

It took 3 weeks to get the tires, I told them if it didnt ship on friday the refund my money and they shipped out on the following Monday and took a a week to get them they have great prices on tires if your willing to wait for them dont order if you nerd them right...

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1 comment
Anonymous
#1572902

Same thing is happening to me right now. Wheels were suppose to be here 9/21/18. Here it is 10/1/18 and I cant get a straight answer to even cancel my order

Review
#1363088 Review #1363088 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue

Discounted Wheel Warehouse - The honest truth

The tires came in fast and was excatally what I paid for definitely will be a returning coustomer
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Review
#1353183 Review #1353183 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Fast order processing
Next day received a phone call to let me know that the items were NOT on stock and they were offering me a different type of tire, which I disagreed and ask for a refund. He stated that my credit card WAS NOT been charged. My credit card WAS CHARGED anyway. Wrote them...
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Review
#1340676 Review #1340676 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Return, Exchange or Cancellation Policy

Discounted Wheel Warehouse - Got exactly what i ordered

Discounted Wheel Warehouse - Got exactly what i ordered
I see alot of negative reviews and i honestly had a good experience with them. I went on the website and found a wheel and tire package i liked and ordered it. It took about 3 weeks to get here wich is a little long but for them to come mounted and balanced was a plus. When they came and i took them to get put on it was just that....putting them on and that was that. The price was definitely better than other places. Guess i was lucky
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Review
#1302470 Review #1302470 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Fast order processing
They sent me the wrong wheel. I wasn't mad, I understand mistakes happen. I thought I would call them and they would send me a return shipping label and exchange it for the correct one, that is not how it went. I called them nine times over the course of four weeks. I...
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Review
#1282938 Review #1282938 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Cons
  • Unprofessional demeanor
Reason of review
Poor customer service
Preferred solution
Full refund
I ordered a set of tires on may 9 .they didn’t ship my tire out until June 11. I’m just getting my tires today June 15. This has been by far the worst experience ordering online in my life. Takes 20 min ever time you call them, just for them to tell you they gonna call...
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1 comment
Anonymous
#1536308

THEY HAVE HORRIBLE SHIPPING TIMES! ABSOLUTELY HORRIBLE!

I HAVE NEVER SEEN ANYTHING LIKE IT BEFORE IN MY LIFE. YOU ORDER ON A MONDAY AND THEY CLAIM THEY HAVE IT IN STOCK. THEY MAY NOT SHIP IT OUT UNTIL MAYBE FRIDAY. RIDICULOUS.

I HAVE NEVER SEEN ANY ONLINE STORE THIS SLOW. ALSO, YOU WILL ALWAYS BE ON HOLD FOREVER WHEN YOU CALL.

Review
#1281052 Review #1281052 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue

Discounted Wheel Warehouse - HORRIBLE EXPERIENCE

They sent me wrong tires for a suv when I specified I need them for a car but they sent them out anyway. I refused order them and wanted refund, It’s going on 2months and I still have not got a refund or update about my refund. I get run around eveytime I call. NEVER USE THEM GUYS THEY ARE TERRIBLE!!!!!
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Review
#1280900 Review #1280900 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Not as described/ advertised
Zero customer service (I mean zero, you can't get anyone to pick up a phone, answer an email, or live chat), in stock and shipping estimates are not true, and if you're not happy and cancel your order, fine print says a 20% cancelation fee PRIOR to shipping for their...
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Review
#1274258 Review #1274258 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue

Contact Discounted Wheel Warehouse Customer Service

Mailing Address:
Discounted Wheel Warehouse
1301 Burton St.
Fullerton, California 92831
United States
Phone:
(800) 901-6003
All Discounted Wheel Warehouse Contacts

Discounted Wheel Warehouse Reviews

  1. 44 reviews
  2. 23 reviews
  3. 2 reviews
  4. 2 reviews
  5. 6 reviews
Discounted Wheel Warehouse reviews
1.4
Details
After waiting past the promise time and over 20 calls which take at least 15 mins and more to get a hold of someone they sent me the wrong tire size and lug nuts are not correct. I had to cancel 3 appointments and the shop does not want to bother with my car anymore...
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1 comment
Anonymous
#1498246

Ordered Wheels and tires mounted and it took like 3 weeks to get to me and then the tires get here and the centerpieces for the wheels are scratched up because they didn’t wrap them up inside one of the rims called and text them pictures no one never got back with me. I had to keep calling for 5 days before I got an answer.

They only offered 20% off the rim and I received a check for $50. Customer sucks!!!!

They keep you on hold for ever more than 20 minutes. Never again!!!!!

Review
#1264909 Review #1264909 is a subjective opinion of poster.
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Not as described/ advertised