I have ordered a set of wheels on their website, received confirmation email and a phone call saying the wheels were in stock and they would call me and email me once they were loaded to ship. That was two weeks ago! Today I received a voicemail saying the wheels I...
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ID
#917907 Review #917907 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Problem with delivery
An entire day later i recieve an email saying my order was being Pulled and that I'd be notified when it was ready to ship, so the reason i chose not to cancel, was another lie (I already knew that tho). After charging your card they pretty much tell you whatever to...
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ID
#915359 Review #915359 is a subjective opinion of poster.
Location
Livingston, New Jersey
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue

Discounted Wheel Warehouse Shipping Service Review

After ordering some rims got a call a week later saying the rims were damaged and they were the last set. A week after the refund was confirmed got a call saying the refund was being processed. The worst experience I've ever had with a business. I advise any and everyone to stay away from this company. HORRIBLE
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ID
#895777 Review #895777 is a subjective opinion of poster.
Location
Atlanta, Georgia
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue

Discounted Wheel Warehouse Shipping Service Review

1.0
Details
Pathetic! Bought some wheels. Email said they were in stock. Called 2 days later to check on status and was told they weren't in stock and it would be in a week later. That week came and gone and still no wheels. Was told it would be another week. I cancelled the order. Will never use again
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ID
#865851 Review #865851 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Bad quality
2.0
Details
I order wheels and tires from them, got them a month later only to find one of the tires had a gash in it.. finally got a hold of customer service and sent them a picture. They had me send that wheel and tire back to them. Got a call 2 weeks later and they said I must...
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ID
#631870 Review #631870 is a subjective opinion of poster.
Location
Beaumont, Texas
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Damaged or defective

Discounted Wheel Warehouse - Incompetent and Non-Professional

To Whom it May Concern: I have been attempting to resolve my situation with this company for over a week now. my order was supposed to ship next day yet I had never received it after multiple days... I then attempted to check into this matter by means of the tracking number provided by fed ex. I then found out that the order did in fact ship next day but to the wrong address. The order was missing my apartment number which I had clearly provided in my recorded conversation with "Charles" the gentleman who took my order over the phone. I then attempted to correct the shipping information with fed ex only to find that this could only be done by the shipping party. I then attempted to contact Charles to let him know of this matter, however he never returned any of my multiple calls. I have since been calling daily in every possible attempt to re-establish my proper shipping information. Finally after much run around and delay, including holding for customer service multiple occasions only to be hung up on. When I finally did get through I was treated as though I had made this mistake myself and treated very unprofessional by a customer service representative whom I will not name at this moment. I would like now more than anything to end this nightmare and cancel my order... I do not however feel that any "restocking" or any other ridiculous fees that may infringe upon my rights as a customer doing business within the great state of California, United States of America should be collected from me. Respectfully, Mr. Christian Knight
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2 comments
Anonymous
#986307

Richard Moreland. ...haven't done business with the company.

.....but hey every company is not perfect. ....with the same offer.

...try and go somewhere else. ...I didn't think so ...

Maryjane
#784612

You sound like a pain in the ***.

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ID
#475346 Review #475346 is a subjective opinion of poster.
Location
Merced, California
Service
Discounted Wheel Warehouse Shipping Service
I am so frustrated. this company managed to take a fun thing like purchasing new wheels and tires for my new car and turn it into a nitemare! I bought wheels on June 20th and they charged my credit card June 24th for a different set of wheels then the originals I...
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5 comments
Anonymous
#379421

:x

Hello there,

"Please contact me at 714-422-3503 extension 203. I would like to discuss the validity of your claim and take care of your issue."

Good luck talking to this guy. Tried so many time calling this extension but never once was answered. Guess this person is screening all his calls. Was about to buy from this company good thing it didnt push thru.

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ID
#250442 Review #250442 is a subjective opinion of poster.
Location
Davenport, Iowa
Service
Discounted Wheel Warehouse Shipping Service