Discounted Wheel Warehouse - Shipping Service Review from Livingston, New Jersey
I ordered one set, and was misled* into buying a "better" one, when in reality they didn't have the first one in stock (*persuading me to buy a different size).I tried to change my order, disregarding the advice, Minutes after they ordered a completely different product for me, and the rep said he couldn't do that.
Disregarding my choice for something else, and using all sorts of what i Know are lies (as i know what i am doing with my vehicles), he proceeds to tell me how the tires i want are actually unsafe and for the wrong vehicle. So i grew tired of the lies and tried to cancel. The return policy is ***, not to mention i was told my order was On the truck and already shipped. MINUTES after they changed my order to what they wanted..
An entire day later i recieve an email saying my order was being Pulled and that I'd be notified when it was ready to ship, so the reason i chose not to cancel, was another lie (I already knew that tho). After charging your card they pretty much tell you whatever to get you to shut the *** up, and the friendly service goes to a "you get what i recomend, because thats what you need. Who cares what You want" attitude. Micah, was the guys name.
If youre stuck in my situation, keep the tires and sell them yourself, no restock fees to deal with and what not.
Not a bad company.
Their selection and prices arent bad at all.IMO it was just a shity CS Rep.
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