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Discounted Wheel Warehouse - Apprehensive but absolutely pleased
After reading the pleathora of horrible reviews i was a little skepticle about the starus of my order after they had already credited my debit account for the cost of the tires. I had to order specialty sizes for my 2013 mazda 3 with mazda 3speed 18" rims that none of...
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4.5
#1385111
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this was the best price for my tires, i bought 7 for my dually,and they got delivered quicker than i expected.also what most people dont know to do when buying tires is to check the born on date of the tires. i checked these and they were made the 30th week of 2018. so...
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#1382021
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Had purchased a couple different sets of rims and tires over the years from them and I must say that each time their customer service got worse and worse, the last deal many of the items they have listed not in stock they change the price three different times change...
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#1371662
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This company was great to deal with 3 years ago but now they dont sent out your receipt in emails Ive ordered my tires on 9/13/18 today is 9/22/18 my tires havent shipped I called every day anf and they lie to me stating they are shipping from the warehouse and my...
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Anonymous
Ryan

Same thing is happening to me right now. Wheels were suppose to be here 9/21/18. Here it is 10/1/18 and I cant get a straight answer to even cancel my order

1.6
#1363088
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Discounted Wheel Warehouse - Horrible!!!

Ordered a replacement mud tire for my truck and received an All Terraine tire instead.. have been calling them for 3 days trying to get return labels and have yet to hear anything back from them!!! Horrible horrible service!!
1.0
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
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Product
#1354970
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Customer Service is very poor, they had me on the phone for over an hour at one point. I've called about 8 times and average 40 minutes of hold time each time that I call. I called to cancel the order and was given the run around. Finally canceled the order on 8/20 and...
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Anonymous
Adrian

All of you need to send the Better Business Bureau a email. It's what I did.

1.0
I liked
  • Never again
#1354620
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Discounted Wheel Warehouse - The honest truth

The tires came in fast and was excatally what I paid for definitely will be a returning coustomer
#1353183
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Ordered a set of wheels which required special lug nuts. Shipped the wrong lugs with wheels. Have contacted customer service several times. Three weeks later DWW still has not shipped the correct lugs. I found some locally and asked for a credit. To date, no response....
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#1348733
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Called and talked to Sunny. He helped me pick out tires for my 4 Runner. Couldn't just pick anything as 4 Runners need a special wheel. Sunny was very helpful as we went through the options. He spent about 30 minutes with me on the phone and was very patient. He never...
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5.0
I liked
  • Excellent customer service
#1347077
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Contact Discounted Wheel Warehouse

Mailing Address:
Discounted Wheel Warehouse
1301 Burton St.
Fullerton, California 92831
United States
Phone:
(800) 901-6003
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Discounted Wheel Warehouse Products and Services

I thought I was getting a great deal on my wheel and tire package but they sent the wrong size wheels and I couldn’t get anyone to help with my problem. 8/7 – Order Wheel and Tire package online. 8/8 – Receive call that the wheels the site said were in stock are not...
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Anonymous
Anonymous

I'm sorry that nobody ever taught you to complain effectively. Not once do I read that you issued a formal demand letter and served it via Certified Mail return receipt reques...

1.7
#1347045
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