Most helpful review

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New Reviewer

Purchased rims and tires - in May 5th

Discounted Wheel Warehouse - Purchased rims and tires - in May 5th
No communication, have not received rims and tire package as of 5/19th Their 800 number does not work (hangs up, or takes you back to original answer machine), no one returns your calls or emails. Ask to speak to supervisor, she never calls back. Can't find what happened to my order. I will call my credit card company to get my money back. This looks like a scam!

User's recommendation: Don't purchase anything from these people!

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2 comments
#1930692

You are right this is one bad and terrible business to deal with. If you have problems with your order they don't care and no customer service to fix problem. Do not buy from them.

#1898885

LOL

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ID
#1935389 Review #1935389 is a subjective opinion of poster.
Pros
  • Fair price
  • Competitive prices
Cons
  • Poor customer service
  • Massive wait times when calling
  • No updates when major order status changes occur
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Tracking number

Update by user Dec 15, 2020

I just found out that my tires will be delivered tomorrow. Happy customer.

Original review posted by user Dec 15, 2020
Need tracking number for tires I ordered.

User's recommendation: I recommend discounted warehouse for auto accessories at discounted prices.

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ID
#2338269 Review #2338269 is a subjective opinion of poster.
Pros
  • And financing options
  • Fair price
Cons
  • No cons as of today

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Verified Reviewer
New Reviewer

Wrong wheels

Website listed wheels that would fit my car and they dont fit. Company will not pay the return shipping, even though their website is wrong and nowhere on their website listed the correct wheel for my year and make. I was told to pay to return them and then find a like car that had the correct size and order them. Customer Service said that their website is under construction. If that is the case, why am I being punished for their misinformation!?!!?

User's recommendation: AVOID THEM! They Do not work for their customers.

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ID
#2245319 Review #2245319 is a subjective opinion of poster.
Pros
  • Never again
  • Thinking this was a good company
Cons
  • Very poor
  • Are dishonest & rude
  • Customer support
Loss
$300
Preferred solution
Pay for return shipping and send the correct size back!

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Verified Reviewer
New Reviewer

They stole my money