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Hello there. I wanted to wait until I received my replacement wheels and made sure they fit before I wrote this. I'm sure you'll understand. On march 25th, I paid almost $1,500 for a set of Strada Moda wheels, and tires package through Troy. (order #90543) Two days...
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Company wrote 0 private or public responses to the review from May 10.
Anonymous
Anonymous

They are the biggest scammers I ever met when it comes to wheels, that whole place should be locked up for fraud. I wish I lived closer to kick the *^#* out of them!!!!!!!

Anonymous
Brad

Dealt with Danny, Tryphena, Sarah, basically all of customer service. At least you received wheels. I ordered on the 26th of February after confirming they were in stock on th...

1.4
Product
I didn't like
  • Anything about them except mike leggett
#1252211
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This company was great to deal with 3 years ago but now they dont sent out your receipt in emails Ive ordered my tires on 9/13/18 today is 9/22/18 my tires havent shipped I called every day anf and they lie to me stating they are shipping from the warehouse and my...
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Company wrote 0 private or public responses to the review from Sep 22.
Anonymous
Ryan

Same thing is happening to me right now. Wheels were suppose to be here 9/21/18. Here it is 10/1/18 and I cant get a straight answer to even cancel my order

1.6
#1363088
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I thought I was getting a great deal on my wheel and tire package but they sent the wrong size wheels and I couldn’t get anyone to help with my problem. 8/7 – Order Wheel and Tire package online. 8/8 – Receive call that the wheels the site said were in stock are not...
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Company wrote 0 private or public responses to the review from Sep 05.
Anonymous
Anonymous

I'm sorry that nobody ever taught you to complain effectively. Not once do I read that you issued a formal demand letter and served it via Certified Mail return receipt reques...

1.7
#1347045
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this was the best price for my tires, i bought 7 for my dually,and they got delivered quicker than i expected.also what most people dont know to do when buying tires is to check the born on date of the tires. i checked these and they were made the 30th week of 2018. so...
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Company wrote 0 private or public responses to the review from Oct 15.
#1382021
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Customer Service is very poor, they had me on the phone for over an hour at one point. I've called about 8 times and average 40 minutes of hold time each time that I call. I called to cancel the order and was given the run around. Finally canceled the order on 8/20 and...
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Company wrote 0 private or public responses to the review from Sep 13.
Anonymous
Adrian

All of you need to send the Better Business Bureau a email. It's what I did.

1.0
I liked
  • Never again
#1354620
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Called and talked to Sunny. He helped me pick out tires for my 4 Runner. Couldn't just pick anything as 4 Runners need a special wheel. Sunny was very helpful as we went through the options. He spent about 30 minutes with me on the phone and was very patient. He never...
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Company wrote 0 private or public responses to the review from Sep 05.
5.0
I liked
  • Excellent customer service
#1347077
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Discounted Wheel Warehouse - Apprehensive but absolutely pleased
After reading the pleathora of horrible reviews i was a little skepticle about the starus of my order after they had already credited my debit account for the cost of the tires. I had to order specialty sizes for my 2013 mazda 3 with mazda 3speed 18" rims that none of...
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Company wrote 0 public responses to the review from Oct 18.
Anonymous
Kato

Wow! you can’t spell at all can you?

Anonymous
Kato

Plethora, dummy. If you’re going to use a big word, spell it correctly

4.5
#1385111
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Discounted Wheel Warehouse - Very poor customer service.

Ordered a set of wheels which required special lug nuts. Shipped the wrong lugs with wheels. Have contacted customer service several times. Three weeks later DWW still has not shipped the correct lugs. I found some locally and asked for a credit. To date, no response. The only conclusion that I can draw is that the company has little interest in customer satisfaction. I will spend my dollars elsewhere.
Company wrote 0 private or public responses to the review from Sep 06.
#1348733
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Discounted Wheel Warehouse - Horrible!!!

Ordered a replacement mud tire for my truck and received an All Terraine tire instead.. have been calling them for 3 days trying to get return labels and have yet to hear anything back from them!!! Horrible horrible service!!
Company wrote 0 private or public responses to the review from Sep 13.
1.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Product
#1354970
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Contact Discounted Wheel Warehouse

Mailing Address:
Discounted Wheel Warehouse
1301 Burton St.
Fullerton, California 92831
United States
Phone:
(800) 901-6003
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Discounted Wheel Warehouse Products and Services

Had purchased a couple different sets of rims and tires over the years from them and I must say that each time their customer service got worse and worse, the last deal many of the items they have listed not in stock they change the price three different times change...
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Company wrote 0 public responses to the review from Oct 02.
#1371662
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