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Discounted Wheel Warehouse - HORRIBLE EXPERIENCE

They sent me wrong tires for a suv when I specified I need them for a car but they sent them out anyway. I refused order them and wanted refund, It’s going on 2months and I still have not got a refund or update about my refund. I get run around eveytime I call. NEVER USE THEM GUYS THEY ARE TERRIBLE!!!!!
Company wrote 0 public responses to the review from Jun 15.
#1280900
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Zero customer service (I mean zero, you can't get anyone to pick up a phone, answer an email, or live chat), in stock and shipping estimates are not true, and if you're not happy and cancel your order, fine print says a 20% cancelation fee PRIOR to shipping for their...
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Company wrote 0 public responses to the review from Jun 07.
#1274258
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Ordered 5/6/2018. Got the run around son when it was shipping. Today is 5/26/18 and after manager guaranteed he would personal handle I still don’t have my order correct. After waiting past the promise time and over 20 calls which take at least 15 mins and more to get...
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Company wrote 0 public responses to the review from May 26.
Anonymous
JZ

Ordered Wheels and tires mounted and it took like 3 weeks to get to me and then the tires get here and the centerpieces for the wheels are scratched up because they didn’t wra...

1.4
#1264909
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I ordered two tires and received the wrong ones. I sent them back expecting an email or call saying sorry our mistake at the very least. Heard nothing for 5 days. Good luck waiting less than 25 min every single time you call by the way. I call and the lady said the...
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Company wrote 0 public responses to the review from May 23.
1.6
Product
#1262677
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Discounted Wheel Warehouse - Want your money when they have no rims in stock, a joke

Sent 1000$ then told 3 weeks later rims were not in stock, rude, rediculous.
Company wrote 0 public responses to the review from May 22.
1.0
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
#1261424
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Called in to Sales Rep and they helped me with everything ordered for my brand new Chevy camaro zl1 and needed wheels and tires at a fairly decent price, pointed me to lexani wheels and bfg comp 2 tires i was extremely pleased and will definitely order again and will...
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Company wrote 0 private or public responses to the review from May 19.
5.0
#1259816
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Purchased wheels and tires for my Ford Mustang GT. The rep was great and knowledgeable and helped me walk through the whole process as i do not know much about fitment etc. All i wanted was my car to look good. As promised I got my product in a timely manner....
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Company wrote 0 private or public responses to the review from May 18.
5.0
#1259329
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I ordered 4 - 18” chrome wheels, lug nuts and sensors for a 2018 Sierra 2500. They sent 3 -18” and 1 - 17” wheels. They made me pay for another 18” and return the 17” and I have not received the credit for it. This took well over 30 days before I had 4 - 18” wheels to...
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Company wrote 0 private or public responses to the review from May 16.
1.4
I didn't like
  • Brutal
#1257621
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I ordered a complete wheel and tires set from this company. Unfortunately, one of the wheel is defective and ive been to four tire professional that all said the wheel is bent. Ive tried calling and emails for the last 4 weeks and no one answers the phone. I've spent...
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Company wrote 0 private or public responses to the review from May 13.
Anonymous
Brad

As soon as they know they are in the wrong they will block your number, use a blocked number yourself to call and magically it went through. I had to send Paypal after them, b...

1.0
Product
#1254673
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Hello there. I wanted to wait until I received my replacement wheels and made sure they fit before I wrote this. I'm sure you'll understand. On march 25th, I paid almost $1,500 for a set of Strada Moda wheels, and tires package through Troy. (order #90543) Two days...
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Company wrote 0 private or public responses to the review from May 10.
Anonymous
Anonymous

They are the biggest scammers I ever met when it comes to wheels, that whole place should be locked up for fraud. I wish I lived closer to kick the *^#* out of them!!!!!!!

Anonymous
Brad

Dealt with Danny, Tryphena, Sarah, basically all of customer service. At least you received wheels. I ordered on the 26th of February after confirming they were in stock on th...

1.4
Product
I didn't like
  • Anything about them except mike leggett
#1252211
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