Discounted Wheel Warehouse Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Would not refund my money or the cost to replace TPMS that never worked in the first place. They sent me on a goose chase for 2 months hoping i'd go away. They repeatedly lied to me on the phone promising to take care of me but it never happened. I am now focusing my...
View full review
Review
Cons
- Being sent on a goose chase
Reason of review
Damaged or defective
Loss
$450
Preferred solution
Full refund
They will send you damaged product and expect you to accept a discount. Don't fall for that *** make them give you labels and return everything back and get your money back don't waste your time! To even get a new set sent out to you will take additional weeks. Better...
View full review
Review
Service
Discounted Wheel Warehouse Customer Care
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund
Discounted Wheel Warehouse - Got exactly what i ordered
I see alot of negative reviews and i honestly had a good experience with them. I went on the website and found a wheel and tire package i liked and ordered it. It took about 3 weeks to get here wich is a little long but for them to come mounted and balanced was a plus. When they came and i took them to get put on it was just that....putting them on and that was that. The price was definitely better than other places. Guess i was lucky
Review
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Fast order processing
THIS IS THE WORST COMPANY THAT I HAVE EVER DEALT WITH!!! THE WORST CUSTOMER SERVICE IN THE WHOLE WORLD!!!!! THIS COMPANY HAS TO BE A FRONT FOR SOMETHING!!! I DON'T UNDERSTAND HOW THEY ARE STILL IN BUSINESS!!! DO NOT USE DISCOUNT WHEEL WAREHOUSE!!! IF SOMEONE WANTS TO...
View full review
Review
Service
Discounted Wheel Warehouse Customer Care
Reason of review
Poor customer service
Danny, Thank you for your response on 6/19/2018 at 5:30 EST to the one wheel not fitting. I did additional research on the manufacturers web page to locate a matching replacement wheel and found Wheel Pros. I contacted Wheel Pros and they confirmed the wheels listed on...
View full review
Review
Pros
- Never again
Cons
- Unprofessional demeanor
Reason of review
Poor customer service
Preferred solution
Full refund
Discounted Wheel Warehouse - Now i am scared
I just spent $700! On wheels and seen the reviews are all bad now im scared i hope i did not make the wrong choice on buying here because i will for sure do everything i can to make this whole bad service am issue! I hope they send the right ones and at a good waiting period! This should be proffeccional work also shipping time!
Review
Reason of review
Order processing issue
They sent me the wrong wheel. I wasn't mad, I understand mistakes happen. I thought I would call them and they would send me a return shipping label and exchange it for the correct one, that is not how it went. I called them nine times over the course of four weeks. I...
View full review
Review
Service
Discounted Wheel Warehouse Shipping Service
Cons
- Unprofessional demeanor
Reason of review
Poor customer service
Preferred solution
Full refund
I ordered a set of tires on may 9 .they didn’t ship my tire out until June 11. I’m just getting my tires today June 15. This has been by far the worst experience ordering online in my life. Takes 20 min ever time you call them, just for them to tell you they gonna call...
View full review
1 comment
THEY HAVE HORRIBLE SHIPPING TIMES! ABSOLUTELY HORRIBLE!
I HAVE NEVER SEEN ANYTHING LIKE IT BEFORE IN MY LIFE. YOU ORDER ON A MONDAY AND THEY CLAIM THEY HAVE IT IN STOCK. THEY MAY NOT SHIP IT OUT UNTIL MAYBE FRIDAY. RIDICULOUS.
I HAVE NEVER SEEN ANY ONLINE STORE THIS SLOW. ALSO, YOU WILL ALWAYS BE ON HOLD FOREVER WHEN YOU CALL.
Review
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue
Discounted Wheel Warehouse - HORRIBLE EXPERIENCE
They sent me wrong tires for a suv when I specified I need them for a car but they sent them out anyway. I refused order them and wanted refund, It’s going on 2months and I still have not got a refund or update about my refund. I get run around eveytime I call. NEVER USE THEM GUYS THEY ARE TERRIBLE!!!!!
Review
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Not as described/ advertised
Zero customer service (I mean zero, you can't get anyone to pick up a phone, answer an email, or live chat), in stock and shipping estimates are not true, and if you're not happy and cancel your order, fine print says a 20% cancelation fee PRIOR to shipping for their...
View full review
Review
Service
Discounted Wheel Warehouse Shipping Service
Reason of review
Order processing issue
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Please do so yall would win if you someone started a lawsuit with these cheap *** They will lie to you ever single day and then not want to help you at the end. As soon as they have your money they don't give two *** about you stay farrrrr away from this place!!