What a joke! I ordered a tire for my 2012 Ford Edge Sport.
It said that the tire was in stock and to proceed with my order. 10 days later they contacted me saying that they needed information- TEN---- I gave them the information they charged my card. Another week went by and I had an email saying they were out of stock and discontinued but STILL charged my card. I have been going back and forth trying to get my money refunded and hold times are 30+ I am currently on hold with them for the fourth time and have been since 3:00, MST.
If I can give zero stars for this I gladly would. DO NOT do business with this company.
Product or Service Mentioned: Discounted Wheel Warehouse Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $150.
Preferred solution: Full refund.